Your privacy is our priority. By using the 432 hs platform, you agree to this Privacy Policy. We handle your information with the utmost care and protection.
1Scope & Applicability
432 hs (hereinafter referred to as "we", "us", or "the Platform") respects your Privacy Policy fully committed to protecting it. This document explains what information we collect, why we collect it, how we use it, and how we keep it secure.
This Privacy Policy Applies to the following:
- When you visit the 432 hs website (https://432hs.com).
- When using the 432 hs mobile app.
- When registering an account or logging in.
- When you contact our customer support.
- When conducting any game or financial transaction.
Before using 432 hs services, please review this Privacy Policy Please read carefully. If you have any questions, contact our Help Center Contact us.
2What information we collect
432 hs only collects information necessary to provide its services. We don't ask for personal data we don't need. There are three main sources of the data we collect:
2.1 Information You Provide Directly
| Data Type | When It Is Collected | Requirements |
|---|---|---|
| Name & Date of Birth | At Registration | Mandatory |
| Mobile number & email | At Registration | Mandatory |
| National ID / Passport | At the time of KYC verification | For Withdrawals |
| Payment Account Details | During Deposit/Withdrawal | Mandatory |
| Customer Support Messages | When submitting a support ticket | Optional |
2.2 Automatically Collected Information
When you use the platform, we automatically collect the following technical information:
- Device information: Device type, operating system, browser version.
- Contact Information: IP address, internet service provider, and connection timestamp.
- Usage Data: Pages visited, time spent, and games played.
- Transaction logs: Deposit, withdrawal, and betting history.
2.3 Information Received from Third Parties
We receive limited information from payment gateways (bKash, Nagad, Rocket) and KYC verification providers, used solely to confirm identity and process transactions.
3How Your Data Is Used
432 hs uses your information only for specific, legitimate purposes. We never sell your data to advertisers or third parties.
- Account management: For account registration, login, and profile management.
- Service Delivery: To manage gaming, lottery, and financial transactions.
- Security: To prevent fraud, scams, and money laundering.
- Legal Obligation: To meet the requirements of regulatory authorities.
- Customer Support: To handle your complaints and enquiries.
- Promotions: To send you offers and bonus updates, with your consent.
- Improvement: To improve platform quality and enhance the user experience.
If you no longer wish to receive promotional communications, you can unsubscribe at any time through your account settings.
4Cookie & Tracking Policy
432 hs uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help improve your experience.
4.1 Types of Cookies
- Essential cookies: Required for login sessions and site security. Disabling these cookies will prevent the site from functioning.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand user behavior — fully anonymized data only.
- Security Cookies: To detect fraud and bot activity.
4.2 Cookie Controls
You can delete or disable cookies through your browser settings at any time. However, disabling essential cookies may affect certain features of the site.
5Data sharing & third parties
432 hs never sells your personal data. However, limited information is shared with trusted partners as necessary to operate our services:
- Payment Processor: bKash, Nagad & Rocket — to complete transactions.
- KYC Provider: To verify identity — only the information required.
- Legal authorities: Upon a lawful order from a court or regulatory authority.
- Technology Provider: For server hosting and cybersecurity services.
All our partners operate under strict data protection agreements and are not permitted to use your information for their own purposes.
6Data Security Measures
432 hs uses industry-standard technology and processes to keep your data secure. Our security layers are as follows:
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
- Two-Factor Verification (2FA): An extra layer of protection for your account.
- Encrypted Database: All stored data is fully encrypted.
- Regular security audits: A dedicated third-party expert team conducts regular audits.
- Access Control: Only authorized personnel are permitted to access specific data.
- Firewall & DDoS Protection: Systems are protected against external threats.
That said, keep in mind — no system on the internet is 100% impenetrable. Keep your password strong and never share it with anyone.
7Data Retention Period
432 hs does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulations |
| KYC documents | 5 years after verification | Regulatory Guidelines |
| Customer support logs | 2 Years | Quality Control |
| Cookie & analytics data | 13 Months | Functional Necessity |
Once the retention period expires, your data is securely deleted or permanently anonymized.
8Your Rights & Controls
As a 432 hs user, you have full control over your own data. You may submit any of the following requests at any time:
- Right to access your data: You can request to know what personal information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You can request deletion of your data unless we are required by law to retain it.
- Right to restrict processing: You may request that we stop using your data for specific purposes.
- Right to Portability: You can receive your data in a readable, portable format.
- Right to Object: You can opt out of promotional communications.
To exercise this right, support@432hs.comto email us. We'll respond within 30 business days.
9Children's Privacy
432 hs is strictly for users aged 18 and above. We do not knowingly collect or process data from minors. If you suspect a minor has created an account, please notify us immediately — we will close the account and delete all associated data.
10Policy Changes
Due to business changes or legal requirements, 432 hs may update this Privacy Policy may be updated. For significant changes, we will:
- We will send a notification to your registered email address.
- We will display an in-app pop-up notification.
- We will update the "Last Updated" date at the top of this page.
Continued use of the platform after any changes constitutes acceptance of the new Privacy Policy will be considered accepted.
11Contact Us
This Privacy Policy Contact us for any questions, complaints, or requests regarding: